Regarding returns

How do I return the item?

We support returns within 15 days after receiving the goods

Please ensure that the hang tag, accessories, and packaging are intact and returned to us

Please contact customer service email before returning the product: service@kovog.com

You (the customer) should bear the postage and customs duties for returns and non quality issues during transportation

How is the return process carried out?

Please contact customer service email before returning the product: service@kovog.com

Freight and tariff issues

You (the customer) should bear the postage and customs duties for returns and non quality issues during transportation