FAQ

When will my order be shipped?

After placing the order, please wait for 1-5 working days

How to track the delivery status of online orders?

After creating the shipping label, we will send the tracking number via email to the email address you provided at checkout.


If you would like to know more specific estimated transportation time?

You will receive an approximate shipping time at checkout.

Refusal of goods
If you refuse the shipment, you will be responsible for the original shipping cost and any customs duties, taxes, and/or fees on the package (original and return shipments), as well as the cost of returning the package.

What payment method do you accept?
We accept Visa, MasterCard, JCB, American Express, and Discover credit cards